A few times I have noticed companies looking at the bad reviews they have received on The Soap Boxers.  I’ll be browsing through the server logs, and the company name will pop up.  In the case of HSBC, it popped up several times, the last time being a Google search on the term “… these folks were in training and dealing with human beings for the first time.”  Apparently the term struck enough of a chord that someone remembered it.

How many times have these companies emailed to  ask if they could fix the problem?  Yep – exactly zero times.  Too bad, because a satisfactory resolution would also be reported, as well as appended to the original article.

UPDATE: I have recently been contacted by someone from the HSBC executive office.  He is interested in taking a look at this situation and determining why these issued occurred.  I haven’t had a chance to respond to him yet.  I do appreciate the fact that HSBC is looking at this as a learning opportunity.  I will update this post with future developments.

SUBSEQUENT UPDATE: read the exciting conclusion to the saga.

(Note: I just look art the sever logs for general information about web traffic.  These logs do NOT contain any personal information about you – they just contain some generic information such as your internet service provider and operating system).

Our little Twitter account,which does little more than tweet blog updates (a “poor man’s” RSS, essentially) attracts pornographers as followers.  The Twitterati among you know what I’m talking about – “women” whose Twitter page links to a “dating” site.  I’m not even sure why I bother to filter them out, but I do.  Do people still fall for these scams?  Perhaps.

Cash for Clunkers has been a hot topic around the blogosphere.  I’m in the middle in my opinion – I don’t think it is as horrible as some people think, but I also don’t think it is as great as congress thought.

One thought I did have is that the program probably would have been much better if the lower phase of the program ($3500 for increase of 4 mpg) had not existed, forcing people to improve mileage by 10 mpg.  Not only would this have been better for the environment (pushing some borderline people to the 10 mpg improvement), but it would have also help the money stretch further.  In any case, a few billion dollars – while a lot of money to you or me – is unlikely to have a huge impact on the economy, aside from perhaps a positive mental effect.

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Kosmo is the founder of The Soap Boxers and writes on a variety of topics. Many of his short stories have been collected into Kindle books.

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